Returns, Refunds & Warranty

Q: How long does refund process take?

It can take up to 12 to 15 days to reflect the same in your bank account/card depending upon induvial bank accounts.

Do you accept returns?

As a policy we do not accept any returns. We do not accept returns due to the nature of sports products and sports clothing for hygiene purposes unless it is returned for reasons mentioned below: In the event You receive a damaged / defective product...

I ordered wrong size, can I change it?

If the order has been shipped then we cannot change the product. In case, the order is still in our facility, then we can initiate cancellation process. For more details check our cancellation policy.

How long does refund process take?

For all successfully cancellation confirmed from our side, we will initiate refund from our side, and it can take up to 12 to 15 days to reflect the same in your bank account/card depending upon induvial bank accounts.

If the product is not good that I purchased, then is it possible to return?

No, due to nature of sports product cannot be returned after purchase. However, you can directly write to brand for any issue related to it. All product under go quality check from our side before they are packed and shipped.

What is the warranty of the product?

No warranty is provided on the product and services by the manufacturer or Sportskhel.com as Sports Goods are subjected to wear & tear and depends on the usage from individual to individual.